What is Elite Support?
Elite Support provides rapid diagnosis, responsive turnaround and quality, consistent communication, robust parts availability and superb customer service; all provided by a highly-trained staff.
EXCEPTIONAL TURNAROUND AND QUALITY
Best practices ensure you have the fastest possible turnaround time, including an upfront parts availability check, scheduling the most qualified technician for the work, and a rigorous quality check before your truck leaves the facility.
ROBUST PARTS AVAILABILITY
We stock the most critical repair parts by using a regularly updated, locally customized stocking list. These steps minimize your downtime by ensuring quick access to the necessary parts. If a part does require a special order, you’ll get daily order tracking updates so you know when it’s in stock.
CONSISTENT COMMUNICATION
Before any work is done, you’ll be contacted with time and cost estimates. After the repair begins, status updates will be communicated as they occur. Once the repair is complete, you will be notified immediately so you can get back on the road. All communications are tracked and documented for future reference.
ELITE SUPPORT MEDIA
Loading Form...